Craftsmen Training Scheme

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Front Office Assistant Ebooks

Trade Practical

Trade Theory

Workshop Calculation & Science

Engineering Drawing

Front Office Assistant Videos

Disposal of Waste Material Part-1

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Disposal of Waste Material Part -2

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Personal Protective Equipment Part-1

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Personal Protective Equipment Part-2

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Rescue and Treat a Person Who is in Contact with a Live Wire | Part-1

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Safety Practice - Fire Fighting

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Safety Practice - Safety Signs

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Safety Practice - Road signs & Road signals V Out

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Safety practice first aid treatment of electric shock treatment for electric burn and serve bleeding

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Standard and Standardisation | Part - 1

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Standard and Standardisation | Part - 2

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Conductors and Semiconductors

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Response to Emergencies - Power failure, System failure & Fire

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Importance of Safety

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Importance of Housekeeping

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Safety practice first aid treatment of electric shock treatment for electric burn and serve bleeding

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Front Office Assistant Question Bank

Employability Skills - 1st Year

Employability Skills - 1st Year



Employability Skills - 2nd Year

Employability Skills - 2nd Year



1st Sem.

1st Sem.



2nd Sem.

2nd Sem.



Baker And Confectioner 1st Year 1-8 Modules

Baker And Confectioner 1st Year 1-8 Modules




ITI CBT Exam process | ITI CBT Exam कैसे करें
Front Office Assistant

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S.No. Week No. / Chapter Topics Videos Link
1 Complete Syllabus Introduction to hotel Industry https://www.youtube.com/watch?v=WYlvm-Q3IDQ
2 Complete Syllabus Hospitality Management - Types of hotels https://www.youtube.com/watch?v=7W2qA6JZU3U
3 Complete Syllabus Types of Hotel Guest Rooms https://www.youtube.com/watch?v=QDDvrr3zPO0
4 Complete Syllabus Duties and responsibilities of front office assistant in hotel https://www.youtube.com/watch?v=pgV6S-1w6_0
5 Complete Syllabus Front office guest cycle https://www.youtube.com/watch?v=bb4-9fYt9JM
6 Complete Syllabus Front office computer system skills https://www.youtube.com/watch?v=cnWrVHgiEFI
7 Complete Syllabus Time managment skills in hotel https://www.youtube.com/watch?v=nJMfNTo3QgA
8 Complete Syllabus Internet operational skills https://www.youtube.com/watch?v=NDGrfm2cSMk
9 Complete Syllabus Hotel Vocabulary | Learn Basic English Words from Hotel Industry https://www.youtube.com/watch?v=TAHcjWdLoPA
10 Complete Syllabus data base full information quick support https://www.youtube.com/watch?v=er3KZYgovhY
11 Complete Syllabus Make hotel room reservation sheet  in Microsoft excel https://www.youtube.com/watch?v=mN53kSkQDic
12 Complete Syllabus To Check In a Hotel | Hotel Check In Procedure In English 
13 Complete Syllabus Telephone handling techniques  in hotel industry
14 Complete Syllabus Different Methods of Guest Payments and Bill settlements at Hotel https://www.youtube.com/watch?v=proxfBOA0pY
15 Complete Syllabus To Handle Emergency Situations in Hotel & Restaurant https://www.youtube.com/watch?v=v54YxHTa7Ys
16 Complete Syllabus Handling guest complaints in hotel https://www.youtube.com/watch?v=8wX3T-NbnTE
17 Complete Syllabus Guest feedback in hotel https://www.youtube.com/watch?v=toUPz2ki3Ic
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